When water damage strikes your home or business, every minute counts. Master Construction provides fast, IICRC certified water damage restoration and mold remediation throughout Ventura County, available 24 hours a day, 7 days a week on our emergency line at (805) 414-0840. Family owned and operated since 1994, our licensed crews (Lic. #1027281) handle emergency water removal and mitigation, dry your property, remediate mold, and rebuild what's damaged, all under one roof. We document every step to the standard your insurer and your public adjuster expect, so the claim is supported by evidence rather than argument.
24/7 Emergency Response, Dispatched from Ventura
Burst pipes, roof leaks, appliance failures, storm flooding, and sewage backups don't wait for business hours, and neither do we. Call our emergency line at (805) 414-0840 at any hour and you reach our team, not an answering service that takes a message until Monday.
We dispatch from our Ventura headquarters at 1450 E. Thompson Blvd, which puts our crews minutes from most of the county rather than hours from another region. We arrive with industrial extraction and drying equipment ready to work on arrival, not after a second trip for gear. Emergency water removal starts on that first visit, whether the standing water is in a living room, a garage, or a flooded basement or crawl space.
Speed is not a sales pitch in this trade, it is the whole job. Water migrates through drywall, subfloor, and framing by the hour, and mold can establish in wet materials within 24 to 48 hours. The difference between a midnight call and a morning call is often the difference between drying a room and rebuilding one. That is why mitigation, meaning extraction, drying, and stopping the spread, begins before the paperwork does.
Two numbers, so you always reach the right person. Emergencies go to (805) 414-0840, answered around the clock. Everything else, including scheduling, estimates and claim paperwork, goes to our office on (805) 667-8800, Monday to Friday 8am to 5pm.
IICRC Standard Restoration & Mold Remediation
We follow the ANSI/IICRC standards that govern this trade: S500 for water damage restoration and S520 for mold remediation. These are the consensus documents insurers and adjusters measure restoration work against, which matters when a claim is reviewed.
- Inspection and assessment. We identify the water source, category, and full extent of the damage, with moisture mapping recorded from the first visit.
- Water extraction. Powerful pumps and vacuums remove standing water quickly.
- Drying and dehumidification. Commercial air movers and dehumidifiers dry structural materials to documented S500 benchmarks, with daily moisture readings logged rather than estimated.
- Cleaning and sanitizing. We clean, deodorize, and disinfect affected areas and contents.
- Restoration and repair. As a full service general contractor, we rebuild drywall, flooring, and finishes so your property looks like the damage never happened.
Mold inspection and remediation. Where there is moisture, mold can follow within 24 to 48 hours. Our IICRC certified technicians handle mold inspection, testing, containment, safe removal, and prevention under the S520 standard. We isolate affected areas to stop spores from spreading, remove contaminated materials, treat surfaces, and address the underlying moisture source so mold does not return. From small bathroom infestations to large scale commercial remediation, we protect your property and your indoor air quality. Mold damage repair is part of the same scope, so the drywall, insulation, and trim removed during remediation get rebuilt by our own crews rather than a second contractor.
Our technicians hold IICRC certification, which you can verify through the IICRC certified technician directory.
Insurance Claims, Adjusters & Getting the Right Help
Most water losses become an insurance claim, and water damage claims in Ventura County are won or lost on documentation. From the first hour we record moisture readings, photograph affected areas before anything is moved or demolished, log daily drying progress, and produce itemized scopes in the line item detail carriers expect. That record travels with your claim.
Two different people get called an adjuster. The one your insurer assigns works for the carrier. We meet them on site, walk the damage with them, and hand over our documentation and scope so their file is built on measurements rather than guesswork. A public adjuster is different: that is a licensed professional you hire to represent your interests. We work alongside those regularly too, and we speak their language.
To be clear about our own role: we are contractors, not adjusters. We do not negotiate or settle your claim, because in California that requires a public adjuster license. What we do is supply the technical evidence the case rests on, and answer questions about scope, materials, and methods directly.
If you need a name, ask us. There is no charge for it. Finding the right professional in the middle of a loss is its own headache, and it usually lands on someone already dealing with a flooded house. We have worked with claims professionals and public adjusters across Ventura County for thirty years, and if you want introductions we are glad to make them, free of charge.
Two things worth stating plainly, because this industry has a reputation. We accept no referral fee from anyone we introduce you to, so a recommendation from us is a recommendation, not a commission. And the coordination is handled in house by our own team rather than handed off to a third party, so you have one number to call about the restoration and the paperwork both. Who you hire is entirely your decision, and the work we do is identical either way.
Whoever you consider, confirm they are properly licensed through the California Department of Insurance license lookup, and read the fee agreement before you sign it.
Carriers we work with. We restore and document losses for policyholders insured by every major carrier, and we are not a preferred vendor for any of them. That independence is the point: we are hired by you and we answer to you, not to the company paying the claim. If you have not filed yet, these are the claims lines for the carriers we see most often in Ventura County:
- State Farm
- Farmers
- AAA / Auto Club of Southern California
- Mercury Insurance
- Allstate
- Liberty Mutual
- USAA
- Travelers
- Nationwide
- Safeco
- The Hartford
- Chubb
- American Family
- California FAIR Plan
Company names and links above are provided for identification and your convenience only. They do not imply affiliation with, sponsorship by, or endorsement from any insurer. If your carrier is not on this list it makes no difference to us, we work with all of them. Call the office on (805) 667-8800 and we will start the documentation the same day.
In the city of Ventura, our water damage restoration in Ventura page covers response in detail, and mold remediation in Ventura picks up where standing moisture left off.
- 24/7 emergency response & extraction
- Burst & frozen pipe cleanup
- Flood & storm damage restoration
- Sewage & contaminated water cleanup
- Structural drying to IICRC S500 standards
- Mold inspection, testing & remediation (S520)
- Insurance documentation & itemized scopes
- Free introductions, no referral fees
- Full reconstruction & repairs
Proudly serving Ventura, Oxnard, Camarillo, Thousand Oaks, Newbury Park, Simi Valley, Moorpark, Agoura Hills, Westlake Village, Santa Paula, Fillmore, Ojai, Port Hueneme, Somis, and Calabasas, plus all of Ventura & Los Angeles Counties.